Pricing Plans for Apps
App Plans
The pricing of an app is determined by several factors, including:
The load generated by the app
Additional platform features (e.g., custom domain or advanced security)
Support options
Service Level Agreement (SLA).
You have the option to start a 14-day free trial with no card information required and then upgrade your app as needed.
If you want to create an app on a paid plan or upgrade an app, you have to:
Connect a basic payment method or
Have sufficient funds on your account balance.
Resource Consumption
Apps consume resources, and there are several indicators of resource consumption:
API load. GET-requests: The quantity of requests that read data from your app database via API-endpoints
API load. POST-requests: The quantity of requests that write data to your app database via API-endpoints
Processing Load: The number of actions performed in scenario steps.
Synchronous Processing Load: The number of actions performed in synchronous scenarios steps.
Scenario HTTP-requests. The number of requests (using HTTP-request step or a Plugin that calls third-party API).
GET and POST Requests Load: The load depends on the number of objects per request.
ONE request = up to 30 objects.
If you set pageSize to 300, each request will consume 10 requests from the limit.
Each plan comes with monthly limits and pricing for additional on-demand consumption.
Plan Limits
Plan → | Startup | PRO-Sandbox (see Team plans) | PRO | BUSINESS |
Basic Price per Month | $39 paid annually, or $49 paid monthly | Included in the Team plan | $175 paid annually, or $249 paid monthly | $599 paid annually, or $899 paid monthly |
GET Requests | 30,000 $0.3 per additional 1,000 | 50,000 $0.18 per additional 1,000 | 500,000 $0.18 per additional 1,000 | 2,000,000 $0.08 per additional 1,000 |
POST Requests | 3,000 $3 per additional 1,000 | 5,000 $1.8 per additional 1,000 | 50,000 $1.8 per additional 1,000 | 200,000 $0.8 per additional 1,000 |
Processing Operations | 30,000 $0.3 per additional 1,000 | 50,000 $0.18 per additional 1,000 | 500,000 $0.18 per additional 1,000 | 2,000,000 $0.08 per additional 1,000 |
Synchronous Processing Operations | 3,000 $3 per additional 1,000 | 5,000 $1.8 per additional 1,000 | 50,000 $1.8 per additional 1,000 | 200,000 $0.8 per additional 1,000 |
HTTP Requests from Scenarios (Including Plugins) | 3,000 $3 per additional 1,000 | 5,000 $1.8 per additional 1,000 | 50,000 $1.8 per additional 1,000 | 200,000 $0.8 per additional 1,000 |
File Storage | 15 GB $0.6 per additional 1 GB | 15 GB $0.4 per additional 1 GB | 75 GB $0.4 per additional 1 GB | 300 GB $0.08 per additional 1 GB |
File Upload from App | ✔️ | ✔️ | ✔️ | ✔️ |
RPS (Guaranteed Requests Per Second) | 10 | 10 | 100 | 1000 |
Synchronous Processing Timeout | 15 sec | 15 sec | 60 sec | 600 sec |
Basic Platform Features | ✔️ | ✔️ | unlimited | unlimited |
Plugins | unlimited | unlimited | ✔️ | ✔️ |
App Versions | unlimited | unlimited | unlimited | unlimited |
Scenarios | unlimited | unlimited | unlimited | unlimited |
API Endpoints | unlimited | unlimited | unlimited | unlimited |
Development Environment | — | — | — | ✔️ |
Reports | — | ✔️ | ✔️ | ✔️ |
— | ✔️ | ✔️ | ✔️ | |
— | — | ✔️ | ✔️ | |
— | ✔️ | ✔️ | ✔️ | |
White-Label Portal | ✔️ | — | ✔️ | ✔️ |
— | — | — | ✔️ | |
Support | Community | Premium | Premium | Premium + Individual consultations |
Legacy pricing plans
There are legacy plans. If you have an app on Legacy plan (like Startup for $39/month, you'll vontinue using it. If that app is downgraded, you won't have an opportunutu to activate legacy billing plan for it.
Reaching Limits
Your current app load is displayed on app's dashboard (the first tab):
On-demand payment and counter resets occur on the 1st day of every month.
Support, SLA and Backups
Support and SLA:
Startup plan customers receive support from the Directual community.
Pro and Business plan customers are supported by the Directual team through chat, phone, and email.
The SLA (Service Level Agreement) for the Business plan guarantees event processing within 60 seconds.
Backups:
Apps on the Business plan benefit from daily backups for both data and metadata.
Changing Plan
To change your plan, navigate to the app settings, go to the Billing tab, and select the desired plan (either annual or monthly billing)
Don't forget that to upgrade your app, you must either:
Connect a basic payment method or
Have sufficient funds on your account balance.
If your basic payment method cannot be charged, and you don't have sufficient funds in your account balance, you will not be able to upgrade an app
Downgrading Plan
If you wish to downgrade an app, select 'Downgrade to Free' for it (the app will be downgraded and blocked on the next payment date). If you don't want the app to be downgraded, you can cancel the downgrade process.
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