Pricing Plans for Apps

App Plans

The pricing of an app is determined by several factors, including:

• The load generated by the app

• Additional platform features (e.g., custom domain or advanced security)

• Support options

• Service Level Agreement (SLA).

You have the option to start a 14-day free trial with no card information required and then upgrade your app as needed.

If you want to create an app on a paid plan or upgrade an app, you have to:

• Connect a basic payment method or
• Have sufficient funds on your account balance.

Resource Consumption

Apps consume resources, and there are several indicators of resource consumption:

• API load. GET-requests: The quantity of requests that read data from your app database via API-endpoints
• API load. POST-requests: The quantity of requests that write data to your app database via API-endpoints
• Processing Load: The number of actions performed in scenario steps.
• Synchronous Processing Load: The number of actions performed in synchronous scenarios steps.
• Scenario HTTP-requests. The number of requests (using HTTP-request step or a Plugin that calls third-party API).

GET and POST Requests Load: The load depends on the number of objects per request.

ONE request = up to 30 objects.

If you set pageSize to 300, each request will consume 10 requests from the limit.

Each plan comes with monthly limits and pricing for additional on-demand consumption.

Plan Limits

Plan →	Startup	PRO-Sandbox (see Team plans)	PRO	BUSINESS
Price	$468 paid annually, or $49 paid monthly	Included in the Team plan	$2 100 paid annually, or $249 paid monthly	$10 080 paid annually, or $1 199paid monthly
GET Requests	30,000 $0.3 per additional 1,000	50,000 $0.18 per additional 1,000	500,000 $0.18 per additional 1,000	2,000,000 $0.08 per additional 1,000
POST Requests	3,000 $3 per additional 1,000	5,000 $1.8 per additional 1,000	50,000 $1.8 per additional 1,000	200,000 $0.8 per additional 1,000
Processing Operations	30,000 $0.3 per additional 1,000	50,000 $0.18 per additional 1,000	500,000 $0.18 per additional 1,000	2,000,000 $0.08 per additional 1,000
Synchronous Processing Operations	3,000 $3 per additional 1,000	5,000 $1.8 per additional 1,000	50,000 $1.8 per additional 1,000	200,000 $0.8 per additional 1,000
HTTP Requests from Scenarios (Including Plugins)	3,000 $3 per additional 1,000	5,000 $1.8 per additional 1,000	50,000 $1.8 per additional 1,000	200,000 $0.8 per additional 1,000
Internal S3 File Storage	15 GB $0.6 per additional 1 GB	15 GB $0.4 per additional 1 GB	75 GB $0.4 per additional 1 GB	300 GB $0.08 per additional 1 GB
NoSQL Data Base size	200 MB $20 per additional GB	500 MB $15 per additional GB	1 GB $10 per additional GB	5 GB $5 per additional GB
File Upload from App	✔️	✔️	✔️	✔️
RPS (Guaranteed Requests Per Second)	10	10	100	1000
Synchronous Processing Timeout	15 sec	15 sec	60 sec	600 sec
Basic Platform Features	✔️	✔️	unlimited	unlimited
Plugins	unlimited	unlimited	✔️	✔️
App Versions	unlimited	unlimited	unlimited	unlimited
Scenarios	unlimited	unlimited	unlimited	unlimited
API Endpoints	unlimited	unlimited	unlimited	unlimited
Development Environment	—	—	—	✔️
Reports	—	✔️	✔️	✔️
Advanced Security	—	✔️	✔️	✔️
Custom Domain + Free SSL	—	—	✔️	✔️
Advanced Scenario Settings	—	✔️	✔️	✔️
White-Label Portal	✔️	—	✔️	✔️
JS SDK	—	—	—	✔️
Extended DB logs	—	—	—	✔️
Support	Community	Premium	Premium	Premium + Individual consultations

Dedicated infrastructure and On-Premise plans

Plan →	ENTERPRISE 1 (Dedicated infrastructure Level 1: API and Processing)	ENTERPRISE 2 (Dedicated infrastructure Level 2: everything)	ON-PREMISE
Price	$21 000 paid annually or $2 499 paid monthly for infrastructure + $99 monthly for each app on it	contact us	contact us
GET Requests	unlimited	unlimited	unlimited
POST Requests	unlimited	unlimited	unlimited
Processing Operations	unlimited	unlimited	unlimited
Synchronous Processing Operations	unlimited	unlimited	unlimited
HTTP Requests from Scenarios (Including Plugins)	unlimited	unlimited	unlimited
Internal S3 File Storage	1 TB for all apps $0.06 per additional 1 GB	contact us	contact us
NoSQL Data Base size	40 GB for all apps $3 per additional GB	contact us	contact us
RPS (Guaranteed Requests Per Second)	1000	1000	contact us
Synchronous Processing Timeout	600 sec	unlimited	unlimited
Support	Premium + Individual consultations	Premium + Individual consultations	Premium + Individual consultations

Legacy pricing plans

There are legacy plans. If you have an app on Legacy plan (like Startup for $39/month), you'll continue using it. If that app is downgraded, you won't have an opportunity to activate legacy billing plan for it.

Reaching Limits

Your current app load is displayed on app's dashboard (the first tab):

On-demand payment and counter resets occur on the 1st day of every month.

Support, SLA and Backups

• Support and SLA:

  • Startup plan customers receive support from the Directual community.

  • Pro and Business plan customers are supported by the Directual team through chat, phone, and email.

  • The SLA (Service Level Agreement) for the Business plan guarantees event processing within 60 seconds.

• Backups:

  • Apps on the Business plan benefit from daily backups for both data and metadata.

Changing Plan

To change your plan, navigate to the app settings, go to the Billing tab, and select the desired plan (either annual or monthly billing)

Don't forget that to upgrade your app, you must either:

• Connect a basic payment method or
• Have sufficient funds on your account balance.

App upgrade to Startup-yearly for 348.00 D-coins

If your basic payment method cannot be charged, and you don't have sufficient funds in your account balance, you will not be able to upgrade an app

Upgrade fail

Downgrading Plan

If you wish to downgrade an app, select 'Downgrade to Free' for it (the app will be downgraded and blocked on the next payment date). If you don't want the app to be downgraded, you can cancel the downgrade process.