Pricing Plans for Apps
App Plans
The pricing of an app is determined by several factors, including:
The load generated by the app
Additional platform features (e.g., custom domain or advanced security)
Support options
Service Level Agreement (SLA).
You have the option to start a 14-day free trial with no card information required and then upgrade your app as needed.
If you want to create an app on a paid plan or upgrade an app, you have to:
Connect a basic payment method or
Have sufficient funds on your account balance.
Resource Consumption
Apps consume resources, and there are several indicators of resource consumption:
API load. GET-requests: The quantity of requests that read data from your app database via API-endpoints
API load. POST-requests: The quantity of requests that write data to your app database via API-endpoints
Processing Load: The number of actions performed in scenario steps.
Synchronous Processing Load: The number of actions performed in synchronous scenarios steps.
Scenario HTTP-requests. The number of requests (using HTTP-request step or a Plugin that calls third-party API).
GET and POST Requests Load: The load depends on the number of objects per request.
ONE request = up to 30 objects.
If you set pageSize to 300, each request will consume 10 requests from the limit.
Each plan comes with monthly limits and pricing for additional on-demand consumption.
Plan Limits
Price
$468 paid annually, or $49 paid monthly
Included in the Team plan
$2 100 paid annually, or $249 paid monthly
$10 080 paid annually, or $1 199paid monthly
GET Requests
30,000 $0.3 per additional 1,000
50,000 $0.18 per additional 1,000
500,000 $0.18 per additional 1,000
2,000,000
$0.08 per additional 1,000
POST Requests
3,000 $3 per additional 1,000
5,000 $1.8 per additional 1,000
50,000 $1.8 per additional 1,000
200,000
$0.8 per additional 1,000
Processing Operations
30,000 $0.3 per additional 1,000
50,000 $0.18 per additional 1,000
500,000 $0.18 per additional 1,000
2,000,000
$0.08 per additional 1,000
Synchronous Processing Operations
3,000 $3 per additional 1,000
5,000 $1.8 per additional 1,000
50,000 $1.8 per additional 1,000
200,000
$0.8 per additional 1,000
HTTP Requests from Scenarios (Including Plugins)
3,000 $3 per additional 1,000
5,000 $1.8 per additional 1,000
50,000 $1.8 per additional 1,000
200,000
$0.8 per additional 1,000
Internal S3 File Storage
15 GB $0.6 per additional 1 GB
15 GB $0.4 per additional 1 GB
75 GB $0.4 per additional 1 GB
300 GB
$0.08 per additional 1 GB
NoSQL Data Base size
200 MB $20 per additional GB
500 MB $15 per additional GB
1 GB $10 per additional GB
5 GB $5 per additional GB
File Upload from App
✔️
✔️
✔️
✔️
RPS (Guaranteed Requests Per Second)
10
10
100
1000
Synchronous Processing Timeout
15 sec
15 sec
60 sec
600 sec
Basic Platform Features
✔️
✔️
unlimited
unlimited
Plugins
unlimited
unlimited
✔️
✔️
App Versions
unlimited
unlimited
unlimited
unlimited
Scenarios
unlimited
unlimited
unlimited
unlimited
API Endpoints
unlimited
unlimited
unlimited
unlimited
Development Environment
—
—
—
✔️
Reports
—
✔️
✔️
✔️
White-Label Portal
✔️
—
✔️
✔️
Extended DB logs
—
—
—
✔️
Support
Community
Premium
Premium
Premium + Individual consultations
Dedicated infrastructure and On-Premise plans
Plan →
ENTERPRISE 1 (Dedicated infrastructure Level 1: API and Processing)
ENTERPRISE 2 (Dedicated infrastructure Level 2: everything)
ON-PREMISE
Price
$21 000 paid annually or $2 499 paid monthly for infrastructure + $99 monthly for each app on it
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GET Requests
unlimited
unlimited
unlimited
POST Requests
unlimited
unlimited
unlimited
Processing Operations
unlimited
unlimited
unlimited
Synchronous Processing Operations
unlimited
unlimited
unlimited
HTTP Requests from Scenarios (Including Plugins)
unlimited
unlimited
unlimited
Internal S3 File Storage
1 TB for all apps
$0.06 per additional 1 GB
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NoSQL Data Base size
40 GB for all apps $3 per additional GB
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RPS (Guaranteed Requests Per Second)
1000
1000
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Synchronous Processing Timeout
600 sec
unlimited
unlimited
Support
Premium + Individual consultations
Premium + Individual consultations
Premium + Individual consultations
Legacy pricing plans
There are legacy plans. If you have an app on Legacy plan (like Startup for $39/month), you'll continue using it. If that app is downgraded, you won't have an opportunity to activate legacy billing plan for it.
Reaching Limits
Your current app load is displayed on app's dashboard (the first tab):
Support, SLA and Backups
Support and SLA:
Startup plan customers receive support from the Directual community.
Pro and Business plan customers are supported by the Directual team through chat, phone, and email.
The SLA (Service Level Agreement) for the Business plan guarantees event processing within 60 seconds.
Backups:
Apps on the Business plan benefit from daily backups for both data and metadata.
Changing Plan
To change your plan, navigate to the app settings, go to the Billing tab, and select the desired plan (either annual or monthly billing)
Don't forget that to upgrade your app, you must either:
Connect a basic payment method or
Have sufficient funds on your account balance.
If your basic payment method cannot be charged, and you don't have sufficient funds in your account balance, you will not be able to upgrade an app
Downgrading Plan
If you wish to downgrade an app, select 'Downgrade to Free' for it (the app will be downgraded and blocked on the next payment date). If you don't want the app to be downgraded, you can cancel the downgrade process.
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