# Pricing Plans for Apps
## App Plans
The pricing of an app is determined by several factors, including:
* The load generated by the app
* Additional platform features (e.g., custom domain or advanced security)
* Support options
* Service Level Agreement (SLA).
You have the option to start a 14-day free trial with no card information required and then upgrade your app as needed.
If you want to create an app on a paid plan or upgrade an app, you have to:
* Connect a [basic payment method](https://readme.directual.com/how-billing-works#basic-payment-method) or
* Have sufficient funds on [your account balance](https://readme.directual.com/how-billing-works#account-balance).
### Resource Consumption
Apps consume resources, and there are several indicators of resource consumption:
* **API load. GET-requests: T**he quantity of requests that read data from your app database via [API-endpoints](https://readme.directual.com/api-integrations/api-endpoints-security-layer)
* **API load. POST-requests: T**he quantity of requests that write data to your app database via [API-endpoints](https://readme.directual.com/api-integrations/api-endpoints-security-layer)
* **Processing Load: T**he number of actions performed in [scenario](https://readme.directual.com/scenarios/principles-of-scenarios) steps.
* **Synchronous Processing Load:** The number of actions performed in [synchronous scenarios](https://readme.directual.com/scenarios/synchronic-scenarios-1) steps.
* **Scenario HTTP-requests**. The number of requests (using [HTTP-request step](https://readme.directual.com/scenarios/editing-scenarios/integration-steps/http-request-step) or a Plugin that calls third-party API).
{% hint style="warning" %}
**GET and POST Requests Load**: The load depends on the number of objects per request.
**ONE request = up to 30 objects**.
If you set `pageSize` to 300, each request will consume 10 requests from the limit.
{% endhint %}
Each plan comes with monthly limits and pricing for additional [on-demand consumption](https://readme.directual.com/pricing-and-billing/on-demand-resource-consumption).
## Plan Limits
| P**lan →** | **Startup** | **PRO-Sandbox** (see [Team plans](https://readme.directual.com/pricing-and-billing/team-pricing-plans)) | **PRO** | **BUSINESS** |
| ------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------- |
| Price | $468 paid annually,
or $49 paid monthly
| Included in the Team plan | $2 100 paid annually,
or $249 paid monthly
| $10 080 paid annually,
or $1 199paid monthly
|
| GET Requests | 30,000
$0.3 per additional 1,000
| 50,000
$0.18 per additional 1,000
| 500,000
$0.18 per additional 1,000
| 2,000,000
$0.08 per additional 1,000
|
| POST Requests | 3,000
$3 per additional 1,000
| 5,000
$1.8 per additional 1,000
| 50,000
$1.8 per additional 1,000
| 200,000
$0.8 per additional 1,000
|
| Processing Operations | 30,000
$0.3 per additional 1,000
| 50,000
$0.18 per additional 1,000
| 500,000
$0.18 per additional 1,000
| 2,000,000
$0.08 per additional 1,000
|
| Synchronous Processing Operations | 3,000
$3 per additional 1,000
| 5,000
$1.8 per additional 1,000
| 50,000
$1.8 per additional 1,000
| 200,000
$0.8 per additional 1,000
|
| HTTP Requests from Scenarios (Including Plugins) | 3,000
$3 per additional 1,000
| 5,000
$1.8 per additional 1,000
| 50,000
$1.8 per additional 1,000
| 200,000
$0.8 per additional 1,000
|
| Internal S3 File Storage | 15 GB
$0.6 per additional 1 GB
| 15 GB
$0.4 per additional 1 GB
| 75 GB
$0.4 per additional 1 GB
| 300 GB
$0.08 per additional 1 GB
|
| NoSQL Data Base size | 200 MB
$20 per additional GB
| 500 MB
$15 per additional GB
| 1 GB
$10 per additional GB
| 5 GB
$5 per additional GB
|
| File Upload from App | ✔️ | ✔️ | ✔️ | ✔️ |
| RPS (Guaranteed Requests Per Second) | 10 | 10 | 100 | 1000 |
| Synchronous Processing Timeout | 15 sec | 15 sec | 60 sec | 600 sec |
| Basic Platform Features | ✔️ | ✔️ | unlimited | unlimited |
| Plugins | unlimited | unlimited | ✔️ | ✔️ |
| App Versions | unlimited | unlimited | unlimited | unlimited |
| Scenarios | unlimited | unlimited | unlimited | unlimited |
| API Endpoints | unlimited | unlimited | unlimited | unlimited |
| Development Environment | — | — | — | ✔️ |
| Reports | — | ✔️ | ✔️ | ✔️ |
| [Advanced Security](https://readme.directual.com/api-integrations/security-features) | — | ✔️ | ✔️ | ✔️ |
| [Custom Domain + Free SSL](https://readme.directual.com/web-pages/web-app-settings/custom-domain) | — | — | ✔️ | ✔️ |
| [Advanced Scenario Settings](https://readme.directual.com/scenarios/advanced-scenario-settings) | — | ✔️ | ✔️ | ✔️ |
| White-Label Portal | ✔️ | — | ✔️ | ✔️ |
| [JS SDK](https://readme.directual.com/scenarios/editing-scenarios/action-steps/js-sdk-step) | — | — | — | ✔️ |
| Extended DB logs | — | — | — | ✔️ |
| Support | Community | Premium | Premium | Premium + Individual consultations |
## Dedicated infrastructure and On-Premise plans
| P**lan →** | ENTERPRISE 1
(Dedicated infrastructure Level 1: API and Processing)
| ENTERPRISE 2
(Dedicated infrastructure Level 2: everything)
| **ON-PREMISE** |
| ------------------------------------------------ | ---------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------- | ---------------------------------- |
| Price | $21 000 paid annually
or $2 499 paid monthly for infrastructure +
$99 monthly for each app on it
| contact us | contact us |
| GET Requests | unlimited | unlimited | unlimited |
| POST Requests | unlimited | unlimited | unlimited |
| Processing Operations | unlimited | unlimited | unlimited |
| Synchronous Processing Operations | unlimited | unlimited | unlimited |
| HTTP Requests from Scenarios (Including Plugins) | unlimited | unlimited | unlimited |
| Internal S3 File Storage | 1 TB for all apps
$0.06 per additional 1 GB
| contact us | contact us |
| NoSQL Data Base size | 40 GB for all apps
$3 per additional GB
| contact us | contact us |
| RPS (Guaranteed Requests Per Second) | 1000 | 1000 | contact us |
| Synchronous Processing Timeout | 600 sec | unlimited | unlimited |
| Support | Premium + Individual consultations | Premium + Individual consultations | Premium + Individual consultations |
## Legacy pricing plans
There are legacy plans. If you have an app on Legacy plan (like Startup for $39/month), you'll continue using it. If that app is downgraded, you won't have an opportunity to activate legacy billing plan for it.
## Reaching Limits
Your current app load is displayed on app's dashboard (the first tab):
{% hint style="info" %}
[On-demand](https://readme.directual.com/pricing-and-billing/on-demand-resource-consumption) payment and counter resets occur on the 1st day of every month.
{% endhint %}
## Support, SLA and Backups
* **Support and SLA**:
* Startup plan customers receive support from the Directual community.
* Pro and Business plan customers are supported by the Directual team through chat, phone, and email.
* The SLA (Service Level Agreement) for the Business plan guarantees event processing within 60 seconds.
* **Backups**:
* Apps on the Business plan benefit from daily backups for both data and metadata.
## Changing Plan
To change your plan, navigate to the app settings, go to the Billing tab, and select the desired plan (either annual or monthly billing)
Don't forget that to upgrade your app, you must either:
* Connect a [basic payment method](https://readme.directual.com/how-billing-works#basic-payment-method) or
* Have sufficient funds on [your account balance](https://readme.directual.com/how-billing-works#account-balance).
If your basic payment method cannot be charged, and you don't have sufficient funds in your account balance, you will not be able to upgrade an app
### Downgrading Plan
If you wish to downgrade an app, select 'Downgrade to Free' for it (the app will be downgraded and blocked on the next payment date). If you don't want the app to be downgraded, you can cancel the downgrade process.
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