Pricing Plans for Apps

App Plans

The pricing of an app is determined by several factors, including:

  • The load generated by the app

  • Additional platform features (e.g., custom domain or advanced security)

  • Support options

  • Service Level Agreement (SLA).

You have the option to start a 14-day free trial with no card information required and then upgrade your app as needed.

If you want to create an app on a paid plan or upgrade an app, you have to:

Resource Consumption

Apps consume resources, and there are several indicators of resource consumption:

  • API load. GET-requests: The quantity of requests that read data from your app database via API-endpoints

  • API load. POST-requests: The quantity of requests that write data to your app database via API-endpoints

  • Processing Load: The number of actions performed in scenario steps.

  • Synchronous Processing Load: The number of actions performed in synchronous scenarios steps.

  • Scenario HTTP-requests. The number of requests (using HTTP-request step or a Plugin that calls third-party API).

Each plan comes with monthly limits and pricing for additional on-demand consumption.

Plan Limits

Plan →

Startup

PRO-Sandbox (see Team plans)

PRO

BUSINESS

Price

$468 paid annually, or $49 paid monthly

Included in the Team plan

$2 100 paid annually, or $249 paid monthly

$10 080 paid annually, or $1 199paid monthly

GET Requests

30,000 $0.3 per additional 1,000

50,000 $0.18 per additional 1,000

500,000 $0.18 per additional 1,000

2,000,000

$0.08 per additional 1,000

POST Requests

3,000 $3 per additional 1,000

5,000 $1.8 per additional 1,000

50,000 $1.8 per additional 1,000

200,000

$0.8 per additional 1,000

Processing Operations

30,000 $0.3 per additional 1,000

50,000 $0.18 per additional 1,000

500,000 $0.18 per additional 1,000

2,000,000

$0.08 per additional 1,000

Synchronous Processing Operations

3,000 $3 per additional 1,000

5,000 $1.8 per additional 1,000

50,000 $1.8 per additional 1,000

200,000

$0.8 per additional 1,000

HTTP Requests from Scenarios (Including Plugins)

3,000 $3 per additional 1,000

5,000 $1.8 per additional 1,000

50,000 $1.8 per additional 1,000

200,000

$0.8 per additional 1,000

Internal S3 File Storage

15 GB $0.6 per additional 1 GB

15 GB $0.4 per additional 1 GB

75 GB $0.4 per additional 1 GB

300 GB

$0.08 per additional 1 GB

NoSQL Data Base size

200 MB $20 per additional GB

500 MB $15 per additional GB

1 GB $10 per additional GB

5 GB $5 per additional GB

File Upload from App

✔️

✔️

✔️

✔️

RPS (Guaranteed Requests Per Second)

10

10

100

1000

Synchronous Processing Timeout

15 sec

15 sec

60 sec

600 sec

Basic Platform Features

✔️

✔️

unlimited

unlimited

Plugins

unlimited

unlimited

✔️

✔️

App Versions

unlimited

unlimited

unlimited

unlimited

Scenarios

unlimited

unlimited

unlimited

unlimited

API Endpoints

unlimited

unlimited

unlimited

unlimited

Development Environment

✔️

Reports

✔️

✔️

✔️

✔️

✔️

✔️

✔️

✔️

✔️

✔️

✔️

White-Label Portal

✔️

✔️

✔️

✔️

Extended DB logs

✔️

Support

Community

Premium

Premium

Premium + Individual consultations

Dedicated infrastructure and On-Premise plans

Plan →

ENTERPRISE 1 (Dedicated infrastructure Level 1: API and Processing)

ENTERPRISE 2 (Dedicated infrastructure Level 2: everything)

ON-PREMISE

Price

$21 000 paid annually or $2 499 paid monthly for infrastructure + $99 monthly for each app on it

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GET Requests

unlimited

unlimited

unlimited

POST Requests

unlimited

unlimited

unlimited

Processing Operations

unlimited

unlimited

unlimited

Synchronous Processing Operations

unlimited

unlimited

unlimited

HTTP Requests from Scenarios (Including Plugins)

unlimited

unlimited

unlimited

Internal S3 File Storage

1 TB for all apps

$0.06 per additional 1 GB

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NoSQL Data Base size

40 GB for all apps $3 per additional GB

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RPS (Guaranteed Requests Per Second)

1000

1000

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Synchronous Processing Timeout

600 sec

unlimited

unlimited

Support

Premium + Individual consultations

Premium + Individual consultations

Premium + Individual consultations

Legacy pricing plans

There are legacy plans. If you have an app on Legacy plan (like Startup for $39/month), you'll continue using it. If that app is downgraded, you won't have an opportunity to activate legacy billing plan for it.

Reaching Limits

Your current app load is displayed on app's dashboard (the first tab):

On-demand payment and counter resets occur on the 1st day of every month.

Support, SLA and Backups

  • Support and SLA:

    • Startup plan customers receive support from the Directual community.

    • Pro and Business plan customers are supported by the Directual team through chat, phone, and email.

    • The SLA (Service Level Agreement) for the Business plan guarantees event processing within 60 seconds.

  • Backups:

    • Apps on the Business plan benefit from daily backups for both data and metadata.

Changing Plan

To change your plan, navigate to the app settings, go to the Billing tab, and select the desired plan (either annual or monthly billing)

Don't forget that to upgrade your app, you must either:

App upgrade to Startup-yearly for 348.00 D-coins

If your basic payment method cannot be charged, and you don't have sufficient funds in your account balance, you will not be able to upgrade an app

Upgrade fail

Downgrading Plan

If you wish to downgrade an app, select 'Downgrade to Free' for it (the app will be downgraded and blocked on the next payment date). If you don't want the app to be downgraded, you can cancel the downgrade process.

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