App plans
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App plans

The price of an App depends on:
  • The load produced by an app;
  • Additional platform features (e.g. custom domain or advanced security);
  • Support options;
  • Service Level Agreement
If you want you may create an app on FREE plan, and them, upgrade it:
If you want to create an app on paid plan of to upgrade an app you have to:

Resource consumption

The app consumes resources. There are following indicators of resource consumption:
  • API load. GET-requests. The quantity of requests which read data form your app database via API-endpoints.
  • API load. POST-requests. The quantity of requests* which write data to your app database via API-endpoints.
  • Processing load. The number of actions* performed in scenarios steps.
  • Synchronic processing load. The number of actions performed in synch scenarios steps.
Each plan has the monthly limits and the price for additional on-demand consumption.

Plans limits

plan β†’
FREE
Startup
PRO-Sandbox (see Team plans)
PRO
BUSINESS
Basic Price, per month
$0
$29 paid annually, or $39 paid monthly
Included in the Team plan
$99 paid annually, or $139 paid monthly
$300 paid annually, or $429 paid monthly
GET-requests
3,000 more in paid plans
30,000 $0.15 per additional 1,000
50,000 more in App plans
500,000 $0.09 per additional 1,000
2,000,000
$0.04 per additional 1,000
POST-requests
300 more in paid plans
3,000 $1.5 per additional 1,000
5,000 more in App plans
50,000 $0.9 per additional 1,000
200,000
$0.4 per additional 1,000
Processing operations
3,000 more in paid plans
30,000 $0.15 per additional 1,000
50,000 more in App plans
500,000 $0.09 per additional 1,000
2,000,000
$0.04 per additional 1,000
Synchronic processing operations
300 more in paid plans
3,000 $1.5 per additional 1,000
5,000 more in App plans
50,000 $0.9 per additional 1,000
200,000
$0.4 per additional 1,000
HTTP-requests from scenarios (incl. plug-ins)
300 more in paid plans
3,000 $1.5 per additional 1,000
5,000 more in App plans
50,000 $0.9 per additional 1,000
200,000
$0.4 per additional 1,000
File storage
3 GB more in paid plans
15 GB $0.29 per additional 1 GB
15 GB more in App plans
75 GB $0.2 per additional 1 GB
300 GB
$0.04 per additional 1 GB
File upload from app
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RPS (guaranteed requests per second)
10
10
10
100
1000
Basic platform features
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unlimited
unlimited
unlimited
unlimited
Plug-ins
1
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App versions
3
unlimited
unlimited
unlimited
unlimited
Scenarios
3
unlimited
unlimited
unlimited
unlimited
API-endpoints
3
unlimited
unlimited
unlimited
unlimited
Dev environment
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​Reports features​
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Reaching the limits

Your current app load is displayed on app's dashboard (the first tab):
​On-demand payment (and counters reset) is happening on 1st of every month.

Support, SLA and Backups

Free and Startup plans customers are supported by Directual community.
Pro and Business plan customers are supported by Directual team via chat, phone and email.
SLA (Service level agreement) for Business plan guarantees processing of any event in 60 seconds.
Apps on Business plan are having daily backups both for data and metadata.

Changing the plan

In order to change the plan, open the app settings, Billing tab and choose the plan (it can be either annual or monthly billing).
Don't forget that to upgrade an app you have to:
App upgrade to Startup-yearly for 348.00 D-coins
If your basic payment method can't be charged and you don't have sufficient funds on your account balance you will not be able to upgrade an app.
Upgrade fail

Downgrading the plan

If you want to downgrade an app, choose FREE plan for it (app will be downgraded on the next payment date). If you don't want an app to be downgraded, you may cancel the downgrading.
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