Twilio SMS

What is Twilio?

Twilio is a communication platform that enables you to send text messages (SMS) from Directual. To get started, you'll need to create a Twilio account, purchase a phone number, and add funds to your account.

Once your Twilio account is set up, go to your Twilio Console Dashboard and find: ACCOUNT SID, AUTH TOKEN and the Friendly name of the number which you bought.

Sending SMS from Directual through Twilio

In Directual, go to the Integrations tab → Other systems and click +New integration. Choose Integration type — Twilio. Next, fill in the form in the popup window (insert the parameters from your Twilio Console Dashboard):

Finally, you can send SMS from Directual scenarios, using SMS step. Remember, that you can use the Templating system here.

Data structure

There is a system data structure with all the information about SMS sent: Root/Integrations/SMS/SMS sent (SmsLog)